MCNA's New Member Hub

Welcome to MCNA Dental! We look forward to helping you take care of your dental health. The steps below will help you get the most out of your benefits with MCNA. If you have any questions or need any help with these steps, please contact our Member Hotline.


Icon Read Your Member Handbook
Step 1

Read Your Member Handbook

You will receive your Member Handbook by mail in your Welcome Packet. It explains your benefits and other services available to you. You can also download the Member Handbook from the Member Resources section on our website.

Visit Member Resources Section

Icon Review our Florida Medicaid Website
Step 2

Review our Florida Medicaid Website

Our website includes important information about MCNA and your dental plan. It contains helpful links, guides, and forms you may need for your dental care.

Visit the Member Home Page

Icon Sign Up for a Member Portal Account
Step 3

Sign Up for a Member Portal Account

MCNA's Member Portal is a fast and easy way to check your dental claims history, print your ID card, and much more. You can create one account to manage your entire family's dental care with MCNA.

Create a Member Portal Account

Icon Visit MCNA's Kids Zone
Step 4

Visit MCNA's Kids Zone

MCNA's Kids Zone offers colorful children's activities to help you learn about the importance of good oral health in a fun way. Access interactive dental games, quizzes, downloads, videos, and more!

Visit MCNA's Kids Zone

Icon Follow MCNA on Social Media
Step 5

Follow MCNA on Social Media

Stay connected with our latest news and events, oral health tips, videos, and more when you follow our social media profiles.

FacebookX (formerly Twitter)InstagramYouTube

Icon Find a Dentist Near You
Step 6

Find a Dentist Near You

MCNA has a large network of general and specialty dentists throughout Florida. Our online Provider Directory allows you to search for a dentist and is always current.

Visit our Online Provider Directory

Icon Claim Your $10 Amazon.com Gift Card
Step 7

Claim Your $10 Amazon.com Gift Card

MCNA rewards our members who take care of their oral health! Parents or guardians of our Florida Medicaid members can earn a $10 Amazon.com Gift Card per child! To earn this reward, the child must see the dentist for an initial dental exam and preventive service when they join our plan. They must then go back for a follow-up dental checkup within 6 months. Adult members aged 18 and older can also earn this reward. Restrictions apply.

Once the member has been to the dentist, received a preventive service, and received a followup checkup within 6 months, you can log in to the Member Portal to claim the gift card.

Learn More About Your Value-Added BenefitsLog in to Your Member Portal Account

Icon Claim an Additional $15 Amazon.com Gift Card by Completing an Oral Health Assessment
Step 8

Claim an Additional $15 Amazon.com Gift Card by Completing an Oral Health Assessment

Answer a few questions about your oral health. This form will help us ensure you receive the best dental care to meet your unique needs.

You will earn a $15 Amazon.com Gift Card per child when you submit the form. Adult members can also earn this reward. Once your Oral Health Assessment form is processed by MCNA, you can log in to your Member Portal account to claim the gift card. Restrictions apply.

Complete and Submit the Oral Health Assessment Form