Provider News Feed

Read the latest news and information from MCNA for our Florida Medicaid providers.


Dental Details Newsletter: Winter 2024

Posted: December 12, 2024

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Using MCNA's Practice Site Performance Summary

  • The Importance of Cultural Competency

  • New Clinical Practice Guidelines

  • Exclusions and Protecting Your Patients

  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.

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Clinical Practice Guidelines Updated October 2024

Posted: October 23, 2024

We have updated our Clinical Practice Guidelines (CPGs). MCNA's approved CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.


Join MCNA at SmileCon 2024

Posted: October 9, 2024

ADA members, get ready for SmileCon 2024! Come visit the MCNA team on October 18-19 at booth #543 to snap some pictures at our selfie studio and register for our iPad raffle. Looking forward to seeing our Dental Superheroes in New Orleans!


Dental Details Newsletter: Fall 2024

Posted: September 30, 2024

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Our Case Management Team: Here to Help

  • MCNA's Provider Training Webinars

  • New Clinical Practice Guidelines

  • Drive Traffic and Build Trust with an Email Newsletter

  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.


Resolving Overpayments

Posted: September 16, 2024

As a committed partner in combatting fraud, waste, and abuse in the Medicaid Program, MCNA works to prevent and recover overpayments paid to providers. Please refer to our latest Provider Bulletin to learn more about your office's role in identifying and recovering overpayments.


2024 Clinical Practice Guidelines Now Available

Posted: July 1, 2024

We have updated our Clinical Practice Guidelines (CPGs). Our approved 2024 CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.


Dental Details Newsletter: Summer 2024

Posted: June 28, 2024

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Ensure a Bright Summer Smile

  • MCNA's New Websites

  • Important Notice for Your Office

  • Keep Your Information Up-to-Date with MCNA

  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.


Updated Provider Manual Available for Review

Posted: May 23, 2024

A new version of the Florida Medicaid Provider Manual is ready for review at https://manuals.mcna.net/florida?v=1.20 with changes that will be effective from June 22, 2024. The current Florida Medicaid Provider Manual is always accessible at https://manuals.mcna.net/florida. Please contact your Provider Relations Representative with any questions you may have.


Dental Details Newsletter: Spring 2024

Posted: April 5, 2024

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Recent Changes to MCNA's Provider Portal

  • 2024 CDT Code Changes

  • Recognizing Dentists and Dental Hygienists

  • New Clinical Practice Guidelines

  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.


Updated Provider Manual

Posted: April 2, 2024

Version 1.19 of the Florida Medicaid Provider Manual is now available. You will find a summary of the changes in the Revision History located at the front of the manual.